Dear Valued Customer,

Thank you for choosing Biznet as your preferred internet service provider to support your digital activities.

We would like to inform you that on Monday, 12 October 2026, we are currently experiencing an issue that is causing a degradation in Internet service quality, specifically affecting international access (IX).

Our team is currently working to resolve this matter. We kindly advise you to keep your device or modem powered on during the recovery process.

We sincerely apologize for any inconvenience this may have caused.

Thank you for your understanding and support.

Warm regards,
Biznet
Transforming Digital Era.