Dear Valuable Customers,
Thank you for your patient in waiting our update.
Referring to our previous information on Monday January 23th 2017 at around 3:00 AM we have detected alarm for our link towards international which impacted for Degradation Performance.
Based on information from our engineer that our submarine cable towards International cut 6 KM from Ancol <> Toboali and still progressing on tracing the cut segment.
The progress of finding cut segment and rectification link back to normal will take 14 days from now considering cut position is on seas and during this period Biznet is running on backup link.
On behalf of Biznetnetworks management, we are sorry for the inconvenience it has caused you.
Should you need further assistant or queries of information do not hesitate to contact us back via email email@example.com or phone number 021-57998888.
Thank you for your attention and cooperation.
Biznet Networks Team